As the winter draws nearer, businesses, property managers, and homeowners alike are faced with the annual decision of whether or not to hire a professional snow removal service or do it themselves, and moreover, who and how to hire a snow removal contractor that is reliable, affordable and legitimate. With new legalities emerging from the City of Ottawa this past winter to ensure that snow removal service providers in Ottawa are legitimate and reliable, it is important to consider the following key factors when hiring your snow removal company. Here are our top five non-negotiables you should expect from your snow removal contractor in Ottawa.

 1 – They Give you Time to Decide.

Don’t be fooled by the high pressure snow blowing salespeople that knock at your door when a winter storm is in the forecast. A quality snow dumping, snow blowing and snow removal company will present you with the appropriate information about snow services in your neighbourhood, alongside the options available to you, giving you the time and the resources to make a wise decision for your business.

 2 – They Present a Contract.

A legitimate snow removal contracting company will prepare a detailed contract for each particular client that includes everything from scheduling to pricing to cancellation policies. Read the contract intently and be sure to maintain a copy for your own reference.

 3 – They Offer a Payment Plan.

Never provide payment in full before the work is done. The snow removal industry norm here in the City of Ottawa is to request post-dated cheques for a staggered payment process.

 4 – They have Reviews.

Whether it is on their website or online, check for testimonials and reviews from previous clients to ensure the legitimacy, dependability and overall value of the snow removal services provided by the contractor.

 5 – They Follow Local Laws and Business Standards.

In Ottawa, a legitimate snow removal contractor requires the following:

• An active City of Ottawa Business License.
• A City of Ottawa snow plow numbered plate prominently affixed to every snow plow vehicle.
• A sign showing the name and telephone number of the business on both sides of every snow plow vehicle.
• A record of all contracts with the entries transcribed in ink in a clear and legible manner, or in a recording system.
• Registration with the Better Business Bureau.
• Access to a legal snow dumping facility.

Our team at Marsten snow removal services is committed to providing our clients with efficient, affordable, legal and environmentally sustainable services. We are happy to answer any questions potential clients may have and eager to see how we can help clear your mind (and your driveway) all winter long. Contact us today for a free quote!